Privacy Policy

Effective Date: 1 October 2026
Website: https://jgreenai.com
Contact: contact@jgreenai.com

1. Introduction

Welcome to JGreenAI.

JGreenAI ("we", "our", or "us") respects your privacy and is committed to protecting personal information collected through our website, services, communication channels, and AI-powered automation solutions.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices and rights available to you.

JGreenAI is an AI automation brand founded by Jitesh Patel.

By accessing our website or using our services, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect different categories of information depending on how you interact with our website and services.

2.1 Personal Information

When you contact us, request a consultation, submit an enquiry, or purchase a service, we may collect:

• Full name.

• Email address.

• Phone number.

• Company or organisation name.

• Job title or professional details.

• Business address, where required.

• Information included in enquiries and communications.

2.2 Account and Service Information

If you use our platforms or automation services, we may process:

• Account credentials and user preferences.

• Service configuration details.

• Campaign information and marketing materials.

• Workflow settings and automation instructions.

• Customer support interactions.

• Files, documents, images, and other materials you upload.

• Information necessary to provide requested integrations.

2.3 Technical Information

When you visit our website or use our services, certain technical information may be collected automatically, including:

• IP address.

• Browser type and version.

• Operating system.

• Device information.

• Website pages visited.

• Referral sources.

• Access timestamps and usage logs.

• Cookies and similar tracking technologies, where enabled.

2.4 Payment Information

If you purchase paid services, payment-related information may be processed through payment service providers.

We may receive transaction references, payment status, billing details, and related information.

We do not intend to store complete payment card details on our own systems unless specifically disclosed and appropriately secured.

3. How We Use Your Information

We use collected information for legitimate and disclosed business purposes, including:

• Responding to enquiries and consultation requests.

• Providing AI automation and consulting services.

• Configuring and maintaining automation workflows.

• Delivering customer support.

• Managing customer accounts and subscriptions.

• Generating requested AI-powered content.

• Processing transactions and invoices.

• Improving website performance and service functionality.

• Maintaining security and preventing fraudulent activities.

• Communicating service updates and important notices.

• Sending marketing communications where permitted.

• Meeting legal, regulatory, and contractual obligations.

We do not intend to use personal information for purposes incompatible with those for which it was collected, unless permitted or required by applicable law.

4. AI Services and Automated Processing

JGreenAI provides AI-powered services that may involve artificial intelligence models, machine learning systems, automation tools, and third-party APIs.

Depending on the service you request, information may be processed to:

• Generate text, images, videos, or audio.

• Create automated marketing campaigns.

• Operate AI chatbots and customer support systems.

• Analyse business or operational information.

• Execute automated workflows.

• Generate recommendations or responses.

• Integrate information across connected platforms.

Important AI Data Notice

When you submit information through an AI-powered service, that information may be transmitted to the relevant AI or technology provider to complete your requested operation.

Such providers may process information under their own terms, privacy policies, and contractual arrangements.

We aim to use appropriate service configurations and safeguards when selecting third-party AI providers.

You should avoid submitting passwords, payment card details, highly sensitive personal information, or confidential third-party information unless the relevant service is specifically designed and authorised to handle it.

JGreenAI does not claim that every third-party AI provider operates under identical data retention or training policies.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve user experience and understand website performance.

These technologies may be used for:

• Essential website functionality.

• Remembering user preferences.

• Website traffic analysis.

• Performance monitoring.

• Understanding visitor behaviour.

• Marketing measurement, where enabled.

You may manage cookies through your browser settings or any cookie preference controls provided on our website.

Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain appropriate consent before using non-essential tracking technologies.

6. Sharing of Information

We do not sell personal information as a standalone commercial product.

However, we may share information with selected third parties where necessary for providing our services or fulfilling legal obligations.

These may include:

6.1 Technology and Cloud Providers

Hosting companies, cloud infrastructure providers, databases, storage services, and security providers.

6.2 AI and Automation Providers

AI model providers, automation platforms, API providers, and other technologies required to deliver requested functionality.

6.3 Communication Providers

Email services, messaging platforms, customer support systems, and communication infrastructure.

6.4 Payment Providers

Payment gateways, banking partners, and financial service providers involved in processing transactions.

6.5 Professional and Legal Advisors

Accountants, legal professionals, auditors, and consultants where necessary for legitimate business operations.

6.6 Legal and Regulatory Authorities

We may disclose information when required by law, court orders, regulatory requirements, or lawful government requests.

Where third parties process personal information on our behalf, we aim to use appropriate contractual and security safeguards.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing requested services.

• Maintaining customer and business records.

• Resolving disputes.

• Meeting contractual obligations.

• Complying with legal and regulatory requirements.

• Maintaining security and preventing misuse.

When information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal retention requirements.

Some information may remain in secure backups for a limited period before being removed through normal backup cycles.

Retention periods may vary depending on the type of information and the service involved.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.

These measures may include:

• Access controls and authentication.

• Secure communication protocols.

• Restricted access to business systems.

• Security monitoring and logging.

• Appropriate data backup practices.

• Secure infrastructure and system configurations.

• Third-party security assessments, where appropriate.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We cannot guarantee absolute security, but we aim to respond appropriately to identified security incidents in accordance with applicable law.

9. Data Processing on Behalf of Customers

Some JGreenAI services may process information that customers provide about their own employees, prospects, clients, or end users.

In such cases:

• Customers are responsible for ensuring they have the necessary authority and lawful basis to provide the information.

• Customers must provide appropriate notices and obtain required permissions from their end users.

• Customers must ensure that their instructions and use of automation comply with applicable laws.

• JGreenAI will process such information as necessary to provide the agreed services and in accordance with applicable contractual arrangements.

Depending on the nature of the service, a separate data processing agreement may be required.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about personal data being processed.

• Request correction of inaccurate or incomplete personal information.

• Request updating of personal information.

• Request erasure of personal information where legally applicable.

• Withdraw consent where processing is based on consent.

• Raise concerns regarding the processing of your personal information.

• Exercise other rights available under applicable data protection laws.

To submit a privacy-related request, contact us at:

contact@jgreenai.com

We may need to verify your identity before processing certain requests.

We will respond within the timeframes prescribed by applicable law.

11. Children's Privacy

Our website and business services are primarily intended for businesses, professionals, and individuals who are legally capable of using the relevant services.

We do not knowingly seek to collect personal information from children in circumstances where parental consent or other legal authorisation is required.

If you believe a child has provided personal information to us without the required authorisation, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites and Services

Our website or services may contain links to external websites, applications, APIs, or third-party platforms.

These third-party services operate independently and may have their own privacy policies and data practices.

JGreenAI does not control the privacy practices of external websites.

We encourage users to review the relevant third-party privacy policies before sharing personal information with those services.

13. International Data Transfers

Some of our technology, cloud infrastructure, or AI service providers may operate outside India.

As a result, information may be processed or stored in other jurisdictions depending on the services and infrastructure used.

Where international transfers occur, we aim to implement appropriate safeguards and comply with applicable Indian data protection requirements and other applicable laws.

14. Marketing Communications

We may send service announcements, product updates, newsletters, or promotional communications where permitted by applicable law.

You may opt out of marketing emails by using the unsubscribe option included in the communication or by contacting:

contact@jgreenai.com

Even if you opt out of promotional communications, we may still send essential service-related, transactional, or legal notices.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our services and business operations.

• New technologies and integrations.

• Changes in data processing practices.

• Applicable legal and regulatory developments.

Updated versions will be published on this page with a revised effective date.

We encourage users to review this page periodically.

Where required by law, we will provide additional notice or obtain consent before implementing material changes to our data processing practices.

16. Governing Law

This Privacy Policy shall be governed by the applicable laws of India, including relevant information technology and data protection legislation.

Applicable privacy and data protection requirements will be followed to the extent they apply to our processing activities.

17. Contact and Privacy Requests

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us.

JGreenAI
Founder: Jitesh Patel
Email: contact@jgreenai.com
Website: https://jgreenai.com

Please use the subject line "Privacy Request" when submitting privacy-related enquiries.

JGreenAI is committed to responsible AI innovation, transparency, and respecting the privacy of individuals and businesses that interact with our services.